Privacy Policy

Last updated: 11/10/2025

Welcome to Herbal Luv! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

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1. Information We Collect

When you visit our site, we may collect the following types of information:

• Personal Information (such as name, email address, billing/shipping address, and phone number) when you place an order or register an account.

• Payment Information, which is securely processed through Shopify’s payment system. We do not store your credit or debit card details.

• Device Information, such as IP address, browser type, and operating system, to help improve your shopping experience.

• Usage Data, including pages viewed, time spent, and actions taken on our website, for analytics and performance improvement.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Communicate with you regarding your purchase, account, or inquiries.

• Improve our website, services, and product offerings.

• Send promotional emails (only if you opt-in).

• Detect and prevent fraud or unauthorized transactions.

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3. How We Protect Your Information

Your security is our priority. We use SSL encryption and follow Shopify’s industry-standard data protection measures to keep your personal and payment information safe.
We never sell, trade, or rent your personal information to third parties.

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4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and track site usage. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

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5. Sharing Your Information

We may share limited information with trusted third-party service providers (such as payment gateways or shipping partners) only for order processing and delivery purposes.
We comply with all applicable privacy laws, including GDPR and CCPA, where applicable.

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6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal data.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us at herballuv22@gmail.com.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date at the top. Please review it periodically.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: herballuv22@gmail.com
🌐 Website: www.herballuv.com
🏢 Address: Pakistan