Last Updated: 11/10/2025

Thank you for shopping with Herbal Luv. We value your satisfaction and strive to provide only high-quality herbal products designed to support men’s health, vitality, and wellness.
Please review our refund and return policy below.

1. Returns

Due to the nature of our products (health and personal care items), we can only accept returns under specific conditions to ensure safety and hygiene.

We accept returns if:

• You received the wrong item or a damaged product.

• The product is unopened, unused, and in its original packaging.

• The return request is made within 14 days of delivery.

If your situation meets the above criteria, please contact us at herballuv22@gmail.com before returning the item. We’ll guide you through the process and provide a return authorization.

⚠️ Please note: Products that have been opened, used, or tampered with cannot be returned for hygiene reasons.

2. Refunds (If Applicable)

Once your return is received and inspected, we’ll notify you via email whether your refund has been approved.
If approved, your refund will be processed automatically to your original payment method within 5–10 business days.

Late or missing refunds:

• Check your bank or card provider first.

• If you’ve done this and still haven’t received your refund, please contact us at herballuv22@gmail.com.

3. Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need to exchange your item, send us an email at herballuv22@gmail.com with your order number and a photo of the product.

4. Non-Returnable Items

We do not accept returns or refunds on:

• Opened or used herbal supplements.

• Gift cards or promotional items.

• Sale or clearance items (unless defective).

5. Cancellations

If you wish to cancel your order, please contact us within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

6. Shipping Returns

To return your product, please mail it to:
[Your Return Address Here]

Customers are responsible for paying return shipping costs unless the product was received damaged or incorrect. We recommend using a trackable shipping method.

7. Questions or Support

If you have any questions about our Refund Policy, please contact our support team:
📧 Email: herballuv22@gmail.com

Last Updated: 11/10/2025

Welcome to Herbal Luv!
By accessing or purchasing from our website [www.herballuv.com], you agree to the following Terms & Conditions. Please read them carefully before using our site or placing an order.

1. General Overview

This website is operated by Herbal Luv. Throughout the site, the terms “we,” “us,” and “our” refer to Herbal Luv.
By visiting our site and/or purchasing something from us, you agree to be bound by these terms, including any additional policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Products and Services

Herbal Luv offers natural and herbal wellness products designed to support men’s physical health and vitality.
We strive to ensure all product descriptions, pricing, and images are accurate; however, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

⚠️ Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Please consult a qualified healthcare professional before starting any herbal supplement or wellness product.

3. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your region of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

4. Pricing and Payments

All prices listed on our website are in [currency, e.g., USD] unless otherwise stated.
We reserve the right to modify prices or discontinue products without notice.
Payments are securely processed through Shopify Payments and trusted third-party gateways. We do not store credit card information.

5. Shipping and Delivery

Orders are processed and shipped within the estimated timeframes displayed at checkout. Delivery times may vary based on location and carrier delays.
Customers are responsible for providing accurate shipping details. Herbal Luv is not liable for lost or undelivered orders due to incorrect addresses.

6. Returns and Refunds

We want you to be satisfied with your purchase. Please refer to our Refund Policy page for complete details on returns, replacements, or refunds.

7. Intellectual Property

All content on this website—including logos, text, product names, and images—is the intellectual property of Herbal Luv and protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or exploit any material from this site without written permission.

8. Limitation of Liability

Herbal Luv, its employees, or affiliates shall not be liable for any direct, indirect, or incidental damages resulting from the use—or inability to use—our products or services.
Use of any product purchased from Herbal Luv is at your own risk.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review it here for more details.

10. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on our website. Your continued use of the site after changes are posted constitutes acceptance of those changes.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: herballuv22@gmail.com
🌐 Website: [www.herballuv.com]
🏢 Address: Pakistan